When traveling to different time zones with a busy meeting schedule in different cities, it can be challenging to keep your schedule organised and showing up to the right places at the right time. The design challenge is a calendar flow and interface that is smart enough to suggest meeting times, accounts for changing time zones, and is proactively working for the user to make sure they are always on time for their meetings at the right place. With a full schedule and always on the go, the user finds it difficult to manage and create new meetings on the calendar.
Design a calendar flow and interface that is smart enough to suggest meeting times, accounts for changing time zones, and is proactively working for the user to make sure they are always on time for their meetings. The proposed solution has to be mobile-friendly and has to use viable technologies from today.
What makes a great calendar app
Calendar apps have two core functions: They show your upcoming schedule and remind you of important events.
The app should focus on helping the user accomplish four MVP tasks:
I will refer some literature on time zones and meeting management in different time zones, so that I can make a persona that best captures my user’s need.
I will elaborate on the user’s core problems and needs to define goals. Thereafter, I will devise a framework which will result in defining the product features that achieve those goals as best as possible.
Before starting to flesh out ideas by sketching out interfaces, I had to summarize my understanding of the user that was illustrated in the design exercise. A travelling salesperson would be a subset group within the larger demographic of people relying on calendar in their daily lives. Basis a salesperson (i.e., Valentina), travelling through different timezones most of the time for sales and business meetings and the problems she would face, maintaining a busy meeting schedule and keeping up with her calendar to show up to the right places at the right time, I created her psychographic profile:
A brainstorming activity of sketching out low-fidelity ideas helped me to visualise the key features while accounting for the edge cases.
A simple timeline view of the days which straightaway nosedives into informing the user of the day’s planned schedule, with constant alerts to help them take necessary timely actions, removes the unnecessary clutter and distractions and helps the user become more productive with proper planning with week and monthly view.
Covering ground on the edge-cases like reminding the users of change in timezone upon entering international soil or any delay that might affect the scheduled meeting that follow it and to help user take necessary quick actions, increases the stickiness and likability of the user towards the app.
Scheduling a future meeting event details by adopting a more interactive yet a more user friendly way of creating a meeting appointment with the option of entering the timezone and using natural language processing to detect keywords and trigger contextual options delights the user.
Working on the principle of aiding transparency and healthier association, push notifications which improves upon the customer touchpoint to take decisions on the outset, without entering the app, evokes an intuitively positive response in the user’s mind.
What could i have done better